Terms & Conditions

TERMS AND CONDITIONS OF TRADING

Prices are valid at the date of ordering. subsequent price changes will be confirmed with the customer prior to payment. postage and packing also known as shipping costs will be charged at the applicable and stated rate. - Very occasionally items may be unavailable due to sales in our shop or missing from stock, if this occurs you will not be charged for the missing item.

You have 7 working days from the day after goods are received to cancel your order and return the goods (at your own expence) we will refund your payment within 30 day from the date of receipt of the returned goods. please note:- We do not refund the shipping / postage and packing charge .

Please note that all orders are sent by royal mail 1st class standard mail with a maximum compensation limit of £36.00. should you require additional compensation for loss or damage during shipping, Please ask at the time of ordering otherwise we will not be liable for any loss or damage over the value of £36.00.

Compensation will only be paid if your order fails to arrive after 15 working days and it can take up to 30 working days to process your compensation claim.

Please note that all services to russia are not gauranteed and compensation will not be offered for loss or damage.

We are also not responsible or liable for late delivery due to postal delays that may occur due to busy periods of the year, industrial action, adverse weather conditions, etc.

We are responsible for security and credit card details are entered on a secured page and are transferred using SSL.  

All transactions require CVV2/CVC2 verification and we also accept 3D Secure transactions

 

 

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